Frequently Asked Questions

What age groups are your boxes most suitable for?

We understand that skill level is most
 commonly determined by age and    have
 supplied a suggested age bracket to
 boxes that require particular skill levels to 
achieve most tasks independently. When
 packing orders we can adjust boxes to
 suit different ages.

Can I choose what items go into my box?

We do mail packages for those who 
would like a particular item but cannot
 get to our warehouse. These items are
priced according to the volume required
 (plus shipping and handling). Offcuts of 
leather, sheepskin, tiles and false teeth 
are popular items we send by mail. Please contact us to check for availability
 and pricing.

Can I choose what colours or shapes go into my box?

We are more than happy to customise a
box to suit your requirements. Just let
 us know your plan for using the materials 
(e.g. making birds with our Creatures 
from Fact or Fiction) and we can do a 
customised version of any of our boxes.

Will I get the same materials every time I order?

No, as the available materials at Reverse
Garbage Queensland are constantly 
changing. We always have similar
 materials in stock and can substitute
 where needed for all of our themed and
 activity boxes.

If you want to make sure we include a
 material you have had before, please let
 us know.

Can I pick up my order from the RGQ warehouse?

Yes. We can have your order here at
the store for pickup Monday through
 Saturday 9am to 4:30pm.

Will I get materials I don't want?

All of our boxes are packed full and
 we make special effort to ensure the 
selection of materials you receive
 remains good value. We price most
 of our materials by weight as they are
 commonly offcuts of different shapes,
 sizes and lengths. If you don’t want a
 certain material please let us know.

* Due to feedback on the volume of
 materials we have reduced the size of
 our Marvellous Masks & Junk Jewellery
 boxes to focus on including a better
 selection of higher-value small items.